Privacy policy
Plain language on what we collect, why, who sees it and how to say stop.Written for India under the Digital Personal Data Protection Act, 2023.
Who we are
MoventAI runs live, trainer-led programs in software testing and AI from our office and classroom at Office no. 220, DNK Square, Sakore Nagar, Viman Nagar, Pune 411014. When this policy says "we", "us" or "MoventAI", it means MoventAI acting as the data fiduciary for your personal data.
You can reach us about anything in this policy at info@moventai.com or on +91 86260 64522.
This policy covers moventai.com, our landing pages, our forms, our WhatsApp and email messages, and the data we hold about learners and people who enquire. It is written to follow the Digital Personal Data Protection Act, 2023 and the rules made under it.
What we collect
We collect only what we need to answer you, run a class or process a payment.
What you give us in a form
- Masterclass registration: your name, WhatsApp number, email, which class you chose and where you are in your career (student, fresher, working professional).
- Call-back and batch forms: your name, WhatsApp number, the program you asked about, the best time to call and, when you tell us, your experience level.
- Enrolment: the details above plus the batch you joined, your invoices and your attendance and project records.
- Consent records: which boxes you ticked, the exact wording you saw, the version of that wording, the time and the page. We keep these so we can show what you agreed to.
What arrives with a visit
- Campaign tags: UTM parameters and ad click identifiers (such as gclid, fbclid and li_fat_id) in the link you used, so we know which ad or post brought you here.
- Analytics: pages viewed, approximate location from your IP address, device and browser type, and the events described in the cookies section below.
Payments
Fees are paid through Razorpay, a payment gateway licensed in India. Razorpay collects your card, UPI or net-banking details directly on its own pages. We never see or store your full card number, CVV or banking password. We receive the payment confirmation, the amount, the last digits of the instrument and a transaction reference, which we keep for accounting.
Why we use it, and the lawful basis
Under the DPDP Act we process your personal data on the basis of consent you give for a stated purpose, or where the law lets us act on a request you made. In practice:
- The reminder box. When you register for a masterclass, the required box reads "Send me the joining link and reminders for this class on WhatsApp and email." Ticking it lets us send you exactly that: the joining link, reminders and the class material. Nothing else.
- The call-back box. When you ask for a call, the required box reads "Call me about this, and send me the details on WhatsApp." Ticking it lets a counsellor call you about the program you named and send its details on WhatsApp.
- The optional marketing box. A separate, unticked box asks whether we may also send free workshop invites and course offers on WhatsApp and email, and let a counsellor call you. We only do these things if you tick it.
- Enrolment and payment. Once you join a batch we use your data to run the batch: schedules, recordings, assignments, certificates, invoices and placement assistance you asked for.
- Legal duties. We keep invoices and tax records because Indian law requires it.
Withdrawing consent is as easy as giving it. Reply STOP to any WhatsApp message, tap unsubscribe in any email, say "no calls" to a counsellor, or write to info@moventai.com. We act on it straight away, and we will not ask for marketing consent again for at least 90 days. Withdrawing consent does not affect a class or batch you have already joined; we still send you what that batch needs.
WhatsApp messaging
We message people on WhatsApp only when they have opted in: by ticking a box on our site or a lead form that names MoventAI and WhatsApp, by messaging us first, by scanning one of our QR codes, or by saying yes to a counsellor who then records it. We never message numbers bought from a vendor or collected from the web.
Our messages fall into two kinds, and your opt-in decides which you get:
- Utility messages tied to something you asked for: a joining link, a class reminder, the details a counsellor promised, a payment receipt, a certificate.
- Marketing messages such as workshop invites and course offers, which we send only if you ticked the optional marketing box or asked for them.
Replying STOP ends all WhatsApp messages from us; we then remove your number from our WhatsApp lists. Messages are sent through the WhatsApp Business Platform, which means Meta processes them under its own terms and privacy policy.
How long we keep it
- Enquiries and masterclass registrations: until you withdraw consent, or 24 months after our last contact with you, whichever comes first. If you never join a batch, your details are then deleted or anonymised.
- Learner records (enrolment, attendance, projects, certificates): for as long as you are a learner and for 5 years after your batch ends, so we can reissue a certificate or verify it for an employer.
- Invoices and payment records: 8 years, as required by Indian tax and company law.
- Consent records: for as long as we hold the data they relate to, plus the period needed to show that consent existed.
Your rights under the DPDP Act
The Digital Personal Data Protection Act, 2023 gives you these rights over your personal data, and we honour them whether or not the matching rules are in force yet:
- Access: ask what personal data we hold about you, what we do with it and who we have shared it with.
- Correction and updating: ask us to fix anything wrong or incomplete.
- Erasure: ask us to delete your data when it is no longer needed for the purpose you gave it, unless a law requires us to keep it (for example, invoices).
- Withdraw consent: at any time, as described above.
- Grievance redressal: raise a complaint with us and get a reply.
- Nominate: name someone to exercise these rights for you if you are unable to.
Grievance officer. Write to info@moventai.com with the subject "Privacy request" and tell us what you want. We acknowledge within 7 days and resolve within 30 days. If you are not satisfied with our reply, you may approach the Data Protection Board of India once it is accepting complaints.
Children
Our programs and masterclasses are for learners aged 18 and above, and we do not knowingly collect personal data from anyone younger. If you are under 18 and want to learn with us, ask a parent or guardian to contact us; the enquiry, consent and enrolment then happen through them. If we learn that we hold a minor's data without verifiable parental consent, we delete it.
Changes to this policy
We update this policy when our tools, our programs or the law change. The date at the top always shows the current version. If a change affects how we use data you have already given us, we will tell you on WhatsApp or email before it takes effect, and ask again where consent is needed.
Contact
MoventAI
Office no. 220, DNK Square, Sakore Nagar, Viman Nagar, Pune 411014
Email: info@moventai.com
Phone and WhatsApp: +91 86260 64522 (Mon to Sat, 10 AM to 7 PM IST)
Questions about the terms of use and enrolment or the refund policy go to the same address.
